Overview • Only registered users may use Recrewtr. Registration for Seller is on a subscription basis. Registration for buyers is free. When you register for an account, you agree to provide us with accurate, complete, and updated information and must not create an account for fraudulent or misleading purposes. When you create an account on our Site, you agree to the following: 1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account.
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes. • Price of Jobs are determined by the Seller. • Buyers pay Recrewtr in advance to create an order (see Payment Terms). • Orders are purchased through the Order button found on a Seller’s profile or through a Custom Offer. • For fees and payments please read the Payment Terms • Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Sellers’ reputation and status. • Sellers gain account different levels based on their performance and reputation (reviews and successful completion of jobs. • Users may not offer or accept payments using any method other than placing an order through Recrewtr.com. • Once a job is purchased, all rights are transferred to the buyer unless otherwise stated on the seller’s page. • Recrewtr may reuse projects such as logo designs for our marketing projects if we choose to. • We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions
FREELANCERS – SELLERS
Basics • Freelancers create Job Profiles on Recrewtr to allow Recrewtrs to purchase their services. • Freelancers may also offer Custom Offers to Recrewtrs in addition to their services. • Each service you sell and successfully complete, accredits your account less the payment processing fees of the purchase amount. • Recrewtr accredits Freelancers once an order is completed. • Information relating to receiving payments, fees and taxes are outlined below. • Freelancers are not permitted promote their services on Google Ads and similar services. • Freelancers’ ratings are based on our reviews calculation system. Accounts may be suspended or terminated for consistently low reviews. Freelancers’ seller levels are based on our review system • Recrewtr may disable a freelancer’s ability to withdraw proceeds of sale for security reasons in order to prevent fraudulent or illicit behaviour. • Freelancers are advised and responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services. Recrewtr Jobs • Sellers are allowed to post a select amount of active services based on their membership package • 10 Mjob for Sellers with Basic membership • 15 Mjob for Sellers with Standard membership. • 20 Mjob for Sellers with Plus membership • 30 Mjob for Sellers with Pro membership. • Mjob created on Recrewtr are User Generated Content and are not created by the owners, licensors or employees of Recrewtr. • Freelancers and/or services may be removed by Recrewtr from the Site for violations of these Terms of Service and/or our Community Standards, which may include (but are not limited to) the following violations and/or materials: • Illegal or Fraudulent services • Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service • Adult oriented services, Pornographic, Inappropriate/Obscene • Intentional copies of services • Spam, nonsense, or violent or deceptive services • Services misleading to Buyers or others • Reselling of regulated goods • Offering to prepare academic works on behalf of Buyers • Exceedingly low-quality Services • Jobs that are removed for violations mentioned above, may result in the suspension of the Freelancers account. • Jobs that are removed for violations are not allowed to be reinstated or amended. • We may remove jobs from our Search bar due to low performance and/or user violation of our terms and conditions. • Jobs may include pre-approved website URLs contained within the Mjob description and requirements box. Jobs containing websites promoting content, which violates Recrewtr’s Terms of Service and/or our Community Standards, will be removed. • All jobs are required to have an appropriate and relevant image to the service being provided. An option to upload two additional Mjob images are available to all Freelancers. Freelancers must deliver the same quality of service as shown on their profile. Multiple jobs that don’t match the quality or mislead buyers may lead to the Seller’s account losing Seller status or becoming permanently disabled. • Relevant and Appropriate videos may be uploaded. • Statements on Freelancer’s profile that undermine or circumvent these Terms of Service is prohibited. • Eligible services in select Categories may set up Packages to offer their services in structured formats with multiple price points for the selected service. RECREWTR – BUYERS
Basics • Direct payments to sellers are NOT PERMITTED. All payments must be done through the Recrewtr system • Recrewtr retains the rights to reuse all published jobs for marketing and promotional uses • Only eligible service requests may be posted on Recrewtr. Service request must not violate our Terms of Service Purchasing • Please visit Payment Terms page for information relating to payments • You may not offer Sellers to pay, or make payment using any method other than through the Recrewtr.com site. In case you have been asked to use an alternative payment method, please report it to admin immediately. If payment is made outside of Rcrewtr.com, Recrewtr will not be able to render assistance in case a dispute arises. Requesting payment outside of Recrewtr.co can result in termination of account.
ORDERS • Once payment is confirmed, your order will be created and given an order number • Sellers must deliver completed files and/or proof of work using the Deliver according to the service that was purchased and advertised on their Service post. • The Deliver button may not be abused by Sellers to avoid Order guidelines described in these Terms of Service. Using the “Deliver” button when an Order was not fulfilled may result in a cancellation of that order after review, affect the Seller’s rating, and result in action being taken against the Seller. • An Order is marked as Complete after it is marked as Delivered and then accepted by a Buyer. An Order will be automatically marked as Complete if not accepted and no request for modification was submitted within 3 days after the Order was marked as Delivered. • We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter nonpermitted usage on the Site, users can contact Customer Support department for assistance. For more information about disputes, Order cancellations and refunds please refer to the Payment Terms. • A milestone (on an Order with milestones) is marked as Complete after it is delivered by the Seller and then accepted by the Buyer. A milestone will be automatically marked as complete if no acceptance or request for modification were submitted within 8 days after marked as Delivered, however, in such case the Order will be stopped and all further milestones will not start. Once a milestone is delivered and accepted, Buyers may choose to either continue with the Order and pay for the next milestone, or to stop the Order. If Buyer does not pay for the next milestone within 10 days of acceptance of previous milestones, the Order under the next milestones will not start. Please note that if you choose to stop the future milestones, the current ordered milestone will not be cancelled. Handling Orders • When a Recrewtr/Buyer orders a Service, the Seller is notified by email as well as notifications on the site while logged into the account. • Freelancers are required to meet the delivery time they specified when creating their Services. Failing to do so will allow the Buyer/Recrewtr to cancel the Order when an Order is marked as late and may harm the Freelancers ratings, reviews and status. • Freelancers must send completed files and/or proof of work using the Deliver Work button for work to be considered complete • Users are responsible for scanning all transferred files for viruses and malware. Recrewtr will not be held responsible for any damages which might occur due to site usage, use of content or files transferred. • If not fully satisfied, Buyers may request a revision if order is marked as Delivered if the delivered materials do not match the Seller’s description on their Gig page or they do not match the requirements sent to the Seller at the beginning of the order process. Review System Reviews • Reviews gives a picture of the Buyer’s experience with the Sellers and their service. Buyers are encouraged to express any concerns experienced during their active order in regards to the service provided by the Seller. • Making a feedback is the right of the buyer. Reviews will not be removed unless there are clear violations of our Terms of Service and/or our Community Standards. • To prevent any misuse or compromise of our system, all feedback reviews must come from legitimate transaction executed exclusively through the Recrewtr platform from users within our Community. Pre-arranged purchases or acts of colluding, determined to artificially enhance Seller ratings, or to abuse the Recrewtr platform with purchases from additional accounts, will result in a permanent suspension of all related accounts. • Feedback comments given by Buyers are publicly displayed on a Seller’s page. • Withholding the delivery of services, files, or information required or any similar act to complete the service with the intent to gain favorable reviews or additional services is forbidden. • Once work is delivered, the Buyer has three days to respond. If no response is provided within the response period, the Order will be considered completed. • Users are allowed to leave reviews on Orders up to 10 days after an Order is marked as complete. No new reviews may be added to an Order after 10 days. • Sellers may not solicit the removal of feedback reviews from their Buyers through mutual cancellations.
Features for Freelancers
Freelancers on Recrewtr will have access to several features to help them promote and differentiate their offerings from others Custom Offer • Freelancers can create custom offers for buyers based on specific and additional needs. • The new terms, conditions, description, price and timeline for delivery will be set out by the Freelancer. • The chat tool is where custom offers are to be made • Services provided through Custom Offers are to be done in accordance to Recrewtr’s Terms of Service • Project Milestones: • Custom Offers above $100 may include up to six project milestones, the minimum amount for each milestone is $50 and the project should include at least two milestones. Each milestone is paid and delivered separately in accordance with each Custom Offer’s description and timelines. • Once a milestone is delivered and marked as completed, Buyers may choose to either continue with the Order and pay for the next milestone, or to stop the Order. If Buyer does not pay for the next milestone within 10 days of acceptance of previous milestones, the Order under the next milestones will not start. A milestone will be automatically marked as complete if no acceptance or request for modification were submitted within 8 days after marked as Delivered, however, in such case the Order will be stopped and all further milestones will not start.
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription. To cancel your subscription, please follow these steps: Monthly Subscriptions When cancelling a monthly subscription, all future charges associated with future months of your subscription will be cancelled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current monthly billing period. You will not receive a refund; however, your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current monthly billing period. Annual Subscriptions When cancelling an annual subscription, all future charges associated with future years of your subscription will be cancelled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current annual billing period. You will not receive a refund, prorated or otherwise, for the remainder of the annual term. However, your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current annual billing period.
Payments We accept the following payment methods on our Site: • Credit Card; • PayPal; • Debit; and • Direct Debit. When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction. Recrewt Anywhere • Recrewt Anywhere is a feature that allows Sellers to send Custom Offers and offer services outside of Recrewtr. • Services offered through Recrewt Anywhere must comply with our Terms of Service and our Community Standards. • Users accessing and purchasing from a Recrewt Anywhere offer that are not already members of Recrewtr, will be required to register with Recrewtr to create an Order. • Freelancers are required to deliver proof of completion of services in the Order Page. Please see our Orders section for further details. • Communication for handling Orders should be performed on Recrewtr, through the Order Page. Users who engage and communicate off of Recrewtr will not be protected by our Terms of Service. Shipping Physical Deliverables Some services on Recrewtr may require shipping. For these types of Services, Freelancers may decide to define a shipping pricing factor. • Services that include a shipping pricing factor must have physical deliverables sent to Buyers. • Shipping costs added to a Mjob only pertains to the cost Sellers require to ship physical items to Buyers. • Important: Buyers who purchase service that require physical delivery, will be asked to provide a shipping address. • Freelancers are responsible for all shipping arrangements once the Buyer provides the shipping address. • Recrewtr does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping. • A tracking number is a great way to avoid disputes related to shipping. We require entering the tracking number if available in the Order Page when delivering your work.
User Generated Content
User Generated Content (“UGC”) refers to the content added by users as opposed to content created by the Site. All content uploaded to Recrewtr by our users (Buyers and Sellers) is User Generated Content. Recrewtr does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations and the user uploading/creating such content shall be solely responsible for it and the consequences of using, disclosing, storing, or transmitting it. By uploading to, or creating content on, the Recrewtr platform, you represent and warrant that you own or have obtained all rights, licenses, consents, permissions, power and/or authority, necessary to use and/or upload such content and that such content or the use thereof in the Site does not and shall not (a) infringe or violate any intellectual property, proprietary or privacy, data protection or publicity rights of any third party; (b) violate any applicable local, state, federal and international laws, regulations and conventions; and/or (c) violate any of your or third party’s policies and/or terms of service. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled. Furthermore, Recrewtr is not responsible for the content, quality or the level of service provided by the Sellers (even if they are Pro Sellers, Top Rated Sellers, offer Promoted Services or otherwise). We provide no warranty with respect to the Services, their delivery, any communications between Buyers and Seller. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate services. By offering a service, the Seller undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service that is offered on Recrewtr. Sellers advertising online their Service or Designs must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal of the Service or Designs from the site, as applicable, and may lead to the suspension of Seller’s account. For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement (DMCA notices) or trademark infringement – please see our Intellectual Property Claims Policy which forms an integral part of these Terms of Service. Note that it is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.
Non-Permitted Usage Adult Services & Pornography – Recrewtr does not allow any exchange of adult oriented or pornographic materials and services. Inappropriate Behavior & Language – Communication on Recrewtr should be friendly, constructive, and professional. Recrewtr condemns any form of bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages. Phishing and Spam – Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their services or orders.
Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the Order Page. Sellers further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Buyer. Any users who engage and communicate off of Recrewtr will not be protected by our Terms of Service. Authentic Profile – You may not create a false identity on Recrewtr, misrepresent your identity, create a Recrewtr profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Recrewtr reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).
Intellectual Property Claims – Recrewtr will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed here.
Fraud / Unlawful Use – You may not use Recrewtr for any unlawful purposes or to conduct illegal activities.
Abuse and Spam Multiple Accounts – To prevent fraud and abuse, users are limited to one active Recrewtr account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Recrewtr community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Recrewtr’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.
Targeted Abuse – We do not tolerate users who engage in targeted abuse or harassment towards other users on Recrewtr. This includes creating new multiple accounts to harass members through our message or ordering system.
Selling Accounts – You may not buy or sell Recrewtr accounts.
Feedback Rights To the extent that you provide Recrewtr with any comments, suggestions or other feedback regarding the Recrewtr platform or the Site as a whole, as well as other Recrewtr products or services (collective, the “Feedback”), you will be deemed to have granted Recrewtr an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. Recrewtr is under no obligation to implement any Feedback it may receive from users.
Confidentiality Sellers should recognize that there might be a need for Buyers to disclose certain confidential information to be used by Sellers for the purpose of delivering the ordered work, and to protect such confidential information from unauthorized use and disclosure. Therefore, Sellers agree to treat any information received from Buyers as highly sensitive, top secret and classified material. Without derogating from the generality of the above, Sellers specifically agree to (i) maintain all such information in strict confidence; (ii) not disclose the information to any third parties; (iii) not use the information for any purpose except for delivering the ordered work; and (vi) not to copy or reproduce any of the information without the Buyer’s permission.
General Terms • Recrewtr reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service and/or our Community Standards or due to any illegal or inappropriate use of the Site or services. • Violation of Recrewtr’s Terms of Service and/or our Community Standards may get your account disabled permanently. • Users with disabled accounts will not be able to sell or buy on Recrewtr. • Users who have violated our Terms of Service and/or our Community Standards and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account. • Users have the option to enable account Security features to protect their account from any unauthorized usage. • Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account. • Disputes should be handled using Recrewtr’s dispute resolution tools (‘Resolution Center’ on the order page) or by contacting Recrewtr Customer Support. • Recrewtr may make changes to its Terms of Service from time to time. When these changes are made, Recrewtr will make a new copy of the terms of service available on this page. • You understand and agree that if you use Recrewtr after the date on which the Terms of Service have changed, Recrewtr will treat your use as acceptance of the updated Terms of Service.
Welcome to Recrewtr!
If you have amazing skills, we have amazing jobs. Recrewtr has opportunities for all types freelancers. Let's turn your skills and talents into Big Bucks.